Risk Management has always been with us, as long as risk itself.  If we define risk as
any uncertainty about future events that impact an organizations’ ability to achieve its
objectives, then we can define risk management as the set of activities that control and
mitigate those risks.  Risk is usually measured in terms of its impact (cost, severity) and
the likelihood (probability, frequency) that it materializes.  Risk management implies
controls.  And as we have come to learn, it also implies opportunity.

The term Enterprise Risk Management (ERM) became a part of our lexicon after the
major corporate scandals involving Enron and WorldCom among others, which  resulted
in the Sarbanes-Oxley Act of 2002.  And, in 2002, the Committee of Sponsoring
Organizations (COSO) issued its second report in which they solidified the term
Enterprise Risk Management in our lexicon.  COSO II  expanded upon its initial report in
three areas:
  • A move towards a fuller risk management process
  • Focus is on improved enterprise governance
  • Emphasis on testing operating effectiveness of controls

What started as a need for compliance by publicly traded companies, expanded to
include not only the need for various other compliances, but also the need for better
governance for all public and private sector agencies and organizations.  Issues of trust,
integrity, and accountability became important for all stakeholders in the public and
private sectors. The activities surrounding risk management took on a holistic approach.
Risks are seen as opportunities and controls are seen as value enablers.

It is within this expanded context that ERM has become an integral part of business
processes and corporate governance throughout the world.  Success is now measured
by how well we manage risk and make it work for us.  Success also is measured in
terms of honesty, integrity, and a strong ethical stature.  ERM is about risk management
across the business and it starts with the risk that the business may not be properly
governed.  

Corporate officials need a better way to meet the expectations of share-holders and
policyholders for accountability, transparency, full disclosure, and compliance.  They
need to manage complex financial and related processes and create internal controls
that promote a higher level in governance and greater opportunities for growth.  
Governance, risk and compliance objectives need to be  integrated with day-to-day
operations.

This is, in fact, the focus of risk management programs.  Successful risk management is
dependent upon good governance which starts at the top and must include the entire
organization and must be embedded in the culture.  Good governance is achieved when
officials have established the appropriate organizational processes, controls, and
objectives to measure and manage risk across the enterprise.  Risk management
should be a sustainable and uniform process that enables an entity to manage its overall
risk so as to maximize value and minimize volatility.

A primary focus of risk management practitioners is on better risk communication in
terms of better reporting systems.  Improved decision making is dependent upon
improved risk  information which is developed and presented in a timely manner. The
right information must be delivered to the right person at the right time.  Perhaps more
importantly is the need decision makers have for tools to help them analyze and interpret
the information
correctly in order to minimize volatility and maximize value.  Business
intelligence and  performance management systems are designed to meet this need
and these technologies are beginning to integrate with risk management programs.

The answer to these integration problems seems to lie with technology properly aligned
with best business practices.  Decision makers at all levels need the tools to help them
optimally build this alignment, but the last thing they need is another disparate system.  
That is why we have seen the trend towards an integrated enterprise approach to the
alignment of business processes with technology.  We are seeing a convergence and
homogenization of these systems including Enterprise Performance Management, Risk
Management and Compliance, Enterprise Resource Planning, and Business
Intelligence.  This is only a partial list but I think most industry analysts would agree that
information is the “common denominator” and Business Intelligence (BI) is the single
most important methodology that ties everything else together.  BI serves as a
synergistic catalyst for systems and business process to form true integrated
interoperability.

Successful enterprise risk management does not have to be a burden to an organization.
If the right technology is applied, ERM can be accomplished while improving the overall
efficiency and productivity of the enterprise.  ERM is not an event, but rather an on-going
process which must be embraced by the entire organization.  To maintain and sustain
this effort over the long haul, it is imperative that business processes are supported and
enhanced by technology.  

The best advice is to find a solution that offers a practical and  comprehensive way to
collect and organize the plethora of risk information that forms the foundation for any
successful risk management and compliance program.  A solution for mapping,
assessing, managing and reporting on all risk categories is a must if you want to provide
your executive level decision makers with a single point of access to all critical risk
information.  Ideally, an ERM solution such as this would provide these features through
an enterprise-wide, integrated methodology which:

1)  Promotes consistent and uniform governance among departments and business units
2)  Supports process workflow
3)  Defines business processes as risk activities
4)  Supports qualitative and quantative risk assessment processes
5)  Provides for the collection, measurement and reporting of key risk indicators
6)  Leverages risk as process drivers to enable the achievement of strategic objectives
7)  Features predictive analytics and other decision support functionality
Enterprise Risk Management – A Holistic Approach
Quality  .  Performance  .  Value
Enterprise Risk Management consulting services

    ERMcs Guiding Principles:

  • ERM is an essential part of creating and maintaining operating efficiency.  It is integrated
    throughout the enterprise, fully embedded in all business processes and sustained by a
    culture commited to the needs and expectations of its stakeholders.
  • ERM is simply the way business is done. “The only alternative to risk management is crisis
    management.”  - James Lam
  • An effective ERM framework must link risk, capital, and value creation.  
  • The central focus of ERM is  risk/return optimization. Risks should be viewed as
    opportunities to protect and maximize value while minimizing volatility.
  • Risk and Performance Management are inextricably linked. KRIs are risk-adjusted KPIs
    which show you how well you’re managing risk and reward.
  • Without the intelligent use of technology and business analytics, no ERM program will be
    successful.
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